Tropical Trim Lawn Services LLC – Privacy Policy Last Updated: April 9, 2025
This Privacy Policy describes how Tropical Trim Lawn Services LLC (hereinafter referred to as “Tropical Trim,” “we,” “us,” or “our”) collects, uses, and shares your personal information when you use our website to request an estimate for lawn maintenance services. This policy also explains how your information is handled by Yardbook, a third-party platform we use for customer information management.
1. Information We Collect We collect the following types of information from you when you request an estimate through our website: – Contact Information: This may include your name, address, email address, and phone number. – Property Information: This may include details about your property, such as its size, features (e.g., presence of a fence, gate), and any specific instructions you provide for the service. – Service Preferences: Information about the type of lawn maintenance services you are interested in. – Communication Data: Records of any communication you have with us, such as emails or phone calls.
2. How We Use Your Information We use the information we collect for the following purposes:
– To Provide Estimates: To assess your needs and provide you with an accurate estimate for our services. – To Communicate with You: To respond to your inquiries, schedule services, and provide updates related to your service requests. – For Sales and Marketing: As outlined in Section 3, we use Yardbook for sales and marketing purposes, which may include sending you promotional materials about our services. – To Improve Our Services: To analyze website usage and customer feedback to enhance our website and service offerings. – To Comply with Legal Obligations: To meet any applicable legal or regulatory requirements.
3. Information Sharing with Yardbook We utilize Yardbook, a third-party platform, to manage customer information related to estimate requests, sales, and marketing. When you submit an estimate request through our website, the information you provide is collected and stored by Yardbook.
– Yardbook’s Role: Yardbook provides tools for us to organize customer data, manage communications, generate quotes, schedule services, and conduct marketing activities. – Your Consent: By submitting an estimate request, you consent to the transfer of your personal information to Yardbook for these purposes. – Yardbook’s Privacy Practices: Please note that Yardbook’s collection, use, and sharing of your information are governed by their own privacy policy and terms of service. We encourage you to review Yardbook’s privacy policy [If you can find a general link to Yardbook’s privacy policy, insert it here. Otherwise, omit this bracketed text]. Tropical Trim is not responsible for the privacy practices of Yardbook.
4. Data Retention We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the provision of services, communication, sales and marketing (through Yardbook), and compliance with legal obligations. Yardbook will retain your information according to their own data retention policies.
5. Your Rights Depending on your location and applicable law, you may have certain rights regarding your personal information, which may include the right to:
– Access: Request access to the personal information we hold about you. – Correction: Request that we correct any inaccurate or incomplete personal information. – Deletion: Request the deletion of your personal information, subject to certain exceptions. – Objection to Processing: Object to the processing of your personal information for certain purposes, such as direct marketing. – Data Portability: Request to receive your personal information in a portable format.
To exercise these rights, please contact us using the contact information provided below. We will respond to your request in accordance with applicable law. Please note that your rights regarding the information held by Yardbook should be directed to Yardbook in accordance with their policies.
6. Security We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. Yardbook also implements security measures to protect the information they hold.
7. Links to Other Websites Our website may contain links to other websites. This Privacy Policy does not apply to those websites. We encourage you to review the privacy policies of any third-party websites you visit.
8. Children’s Privacy Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately, and we will take steps to delete such information.
9. Changes to This Privacy Policy We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our website with a revised “Last Updated” date. Your continued use of our website after the posting of a revised Privacy Policy constitutes your acceptance of the changes.
10. Contact Us If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Tropical Trim Lawn Services LLC Phone: Coming Soon Email:[email protected]